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The Simulated Administrative Medical Office, 2nd Edition

Practicum Skills for Medical Assistants powered by SimChart for the Medical Office
Author :
Julie Pepper
Date of Publication: 04/2022
Get hands-on practice with 100 realistic medical office tasks! The Simulated Administrative Medical Office, 2nd Edition walks you through 10 days on the job as an administrative medical assistant working in the front office of a medical practice. Usi ...view more

Get hands-on practice with 100 realistic medical office tasks! The Simulated Administrative Medical Office, 2nd Edition walks you through 10 days on the job as an administrative medical assistant working in the front office of a medical practice. Using SimChart for the Medical Office (sold separately), this book simulates the tasks you will perform daily, including appointment scheduling, completion of common forms, correspondence, inventory, telephone messages, and coding and billing. Written by educator and practitioner Julie Pepper, this how-to manual provides a practicum-like experience that will build your confidence in using EHR software and help you succeed in your first job.

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Get hands-on practice with 100 realistic medical office tasks! The Simulated Administrative Medical Office, 2nd Edition walks you through 10 days on the job as an administrative medical assistant working in the front office of a medical practice. Using SimChart for the Medical Office (sold separately), this book simulates the tasks you will perform daily, including appointment scheduling, completion of common forms, correspondence, inventory, telephone messages, and coding and billing. Written by educator and practitioner Julie Pepper, this how-to manual provides a practicum-like experience that will build your confidence in using EHR software and help you succeed in your first job.


New to this edition
  • NEW! Twice the number of tasks are included and increase in complexity throughout the day and week.
  • NEW text discussions provide context for on-the-job reference, especially on insurance and coding.
  • NEW illustrations include realistic patient forms and screen shots.

Key Features
  • 100 SimChart for the Medical Office (SCMO) tasks organized into 2 weeks of work each simulate actual office duties, providing practice with patient scheduling, billing, insurance processing, and more. (SCMO sold separately.)
  • Case-based format applies all tasks to realistic patient encounters, building students’ critical thinking and problem-solving skills.
  • Step-by-step instructions simplify the tasks, helping students learn accuracy and speed within a fast-paced medical office.
  • Online forms and documents simulate the office experience and support the electronic workflow.
  • Tasks fully align with ABHES and CAAHEP competencies for Medical Assisting.
  • Content supports preparation for certification as a Medical Assistant and Certified Electronic Health Records Specialist.

Author Information
By Julie Pepper, BS, CMA (AAMA), Medical Assisting Program Instructor, Health Navigator Program Director, Chippewa Valley Technical College, Eau Claire, Wisconsin