A suite of scenario-based videos supporting key communication skills and concepts, including empathy, challenging behaviours, advocating for a patient and admitting a patient with reflections from both the nurse and patient perspective
A series of video interviews - exploring diverse cultural backgrounds from the patient and practitioner perspective
More than 40 Learning Activities to help develop featured skills and concepts
Research highlights in each chapter covering the most recent research on communication in nursing
Author Information
By Jane Stein-Parbury, RN, BSN, MEd, PhD, Professor Emerita, University of Technology, Sydney, Australia
